It’s easy. Go to Order Now page to place an order. Please fill in all the required details and leave the rest to us.
Wash & Fold- 48 hours | Wash & Iron- 72 hours | Dry Clean- 96 hours | We also have Express service of 24 hours which is chargeable
No need to worry. You can always call us at +91-8800692411, email us at dcclubcare@gmail.com
or you can contact us here. Just fill your query/suggestion, we will reschedule it and also will be happy to help you.
Do not worry. We are working in Gurgaon for more than 5 years now. We know that there is always a bit of insecurity in any form of online services but we assure you that your clothes will be delivered back to you ,safe and sound. We have experienced riders and they understand this. Our quality control team always keeps an eye on your items till they are delivered back to you.
From your doorstep, clothes are headed directly to our processing unit in Sector 5, Gurugram. Here they are sorted out by our QC team. Only your clothes are processed at a time till they are ready, which means they are not mixed with any other lot. We have industrial grade machines to do the job.
Minimum order value is Rs. 399.
Do not give expensive clothes for simple laundry. Always choose dry cleaning of them. We take utmost care while handling clothes that may bleed out color.
You will receive a SMS/WhatsApp message on your mobile number. Please make sure you provide your valid mobile number and email-id at the time of placing the order. If message is not received (in case due to technical glitches) then you will be provided a physical receipt of your order or you will get the invoice on the email-id you provided at the time of placing the order.
We are currently serving in Gurugram, Haryana. Customer centered and focused.
a) You can pay through GooglePay, PhonePe, PayTM Wallet directly to the number provided to you by our delivery executive.
(b) You can pay through the payment link (UPI link) you received on the SMS receipt at pickup time.
(c) Scan QR code on the PDF invoice you received on your email, QR code will take you to the any UPI app installed on your mobile phone.
(d) Click on “Pay Now” on the PDF invoice you downloaded/received from the link in point (b).
(e) You have to download the PDF invoice from the top-right corner of the link you got at pickup time.
No compromise on the quality. Industrial grade and high quality setup is always used. Eco friendly, healthy to skin, organic (to name a few) are the qualities of the products we use
Absolutely No. We never mix the clothes of others. And now due to COVID-19, no such question arises.
No. They are absolutely Free!
Old, stubborn spots/stains may take a lot of wash/dry clean cycles to be removed which may result in limiting the garment life. Although we remove most stains using our ‘A’ grade chemicals.
Give us a call or email within 24 hours of delivery. Plz read our T&C. carefully. “DCCLUB.IN” will only entertain any issues/escalation inside the scope of our T&C, so read them carefully.
No, we have our own unit for processing. Your valuable items are processed in our IN-HOUSE plant.
Please visit this link for your question. Thank you.